We want to understand how you currently run your business so we can design better tools for venues like yours. This short questionnaire looks at the software, processes, and workflows you use today for things like POS, inventory, marketing, events, and guest loyalty.

We’re gathering:

• Which tools and systems you’re using now
• How you actually use them day to day
• Where things feel smooth vs. frustrating or time‑consuming

This helps us see where your existing stack is working well, where it’s fragmented, and where a unified “tasting passport + bar intelligence” platform could make your life easier.

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About the Pain Point Scale

Throughout the form, you’ll be able to rate certain areas using a simple Pain Point scale from 1 to 5:

• 1 – No real pain: This area feels fine, no need to change anything.
• 2 – Mild annoyance: Not perfect, but not a priority.
• 3 – Noticeable friction: It works, but it’s clunky or takes more time than it should.
• 4 – Significant pain: This regularly causes frustration, delays, or extra work.
• 5 – Critical pain: This is broken or a major headache, and you’d love a better solution.

We use these ratings to prioritize where new tools or automations could create the most value for you. There are no “right” answers—honest, off‑the‑cuff responses are most helpful.

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This should only take a few minutes, and your input directly shapes how we design and prioritize future features for wineries, whiskey bars and tasting rooms like yours.